Terms of Service

Last updated: October 31, 2026

1. Overview

Welcome to Date Night Bahamas. Throughout these Terms, “we,” “us,” and “our” refer to Date Night Bahamas.

These Terms apply to your use of www.datenightbahamas.com and purchases or booking requests made through our website. They should be read together with our Privacy Policy, Shipping & Delivery Policy, Return and Refund Policy, and the details provided with your order or booking confirmation.

Our online store is hosted by Shopify, which provides the platform we use to offer our products and services.

2. Using Our Website

You must be legally able to enter into a purchase or booking agreement. Products and experiences with age restrictions may only be purchased or used by people who meet those restrictions.

You agree to provide accurate information and use our website lawfully. You must not submit fraudulent requests, misuse another person’s information, interfere with website security, or upload harmful software.

We may restrict access or decline requests involving fraud, unlawful activity, abuse, or safety concerns, subject to applicable law.

3. Products, Prices & Availability

We offer romantic surprises, couples experiences, concierge items, digital date night guides, and booking assistance.

Prices, inclusions, availability, and advance-notice requirements are described in the relevant listing or confirmed quotation. Delivery, setup, upgrades, activity costs, and service fees are included only when expressly stated.

We may update future prices and listings. Changes do not automatically alter an already confirmed order or booking.

If we discover a material error in a listing, price, or order, we will contact you to explain the issue and discuss correction or cancellation. Any additional charge requires your agreement.

Product images illustrate the items or experience offered. Colours may appear differently on different screens. If a significant substitution becomes necessary, we will seek your agreement before proceeding.

4. Booking Requests & Confirmation

Submitting a request form does not confirm a reservation or guarantee availability.

We will review your requested date, time, location, package, and special requirements before confirming availability and providing payment instructions.

A booking is confirmed only when we have accepted it in writing and received the required payment.

Please allow at least:

• 48 hours for romantic room setups.

• 48 hours for couples massages.

• 24 hours for other couples experiences, unless the listing specifies a longer period.

Requests made with shorter notice may be considered where available.

5. Deposits & Payment

For bookings using our standard deposit arrangement, a 50% deposit is required to secure the confirmed date. The remaining balance is due at least 48 hours before the booking.

Bookings accepted within 48 hours of the requested service require full payment. Any different payment requirements will be disclosed before you pay.

If payment is not received by the required deadline, we may cancel the booking after contacting you and providing a payment deadline. Any refund or deduction will be handled under our Return and Refund Policy.

Selecting a manual payment option does not mean payment has been received. We must receive and confirm payment before treating the order as paid.

6. Booking Assistance & Independent Providers

Booking assistance covers the coordination services described in your selected package. Activity costs, meals, transportation, admission, and provider charges are separate unless expressly included.

We cannot guarantee availability until the relevant provider confirms the reservation. Applicable provider payment, cancellation, participation, and arrival requirements will be communicated before you commit to the booking.

Some experiences are delivered by independent providers. We will explain our role when arranging your booking. These Terms do not exclude our responsibility for our own services or any responsibility that cannot lawfully be excluded.

7. Customer Information, Access & Special Requests

Please provide accurate contact details, preferred dates and times, delivery or experience locations, and guest or recipient names.

For hotel and Airbnb deliveries or room setups, you are responsible for helping arrange accommodation approval, recipient details, and suitable access. We cannot enter a room or property without permission.

Special requests and upgrades are subject to availability and confirmation. Additional costs will be disclosed before payment.

For food, wellness, outdoor, or activity bookings, please tell us about relevant allergies, accessibility needs, or participation requirements so we can check whether the request can be accommodated. Do not assume a request has been accepted until confirmed.

8. Delivery

Physical delivery is available within Nassau and Paradise Island only.

Delivery is included in Romantic Surprise package prices. Concierge orders carry a $15 delivery fee unless otherwise expressly stated.

Please allow at least 48 hours’ notice for roses and chocolate-covered strawberries. Same-day delivery for selected other items must be confirmed before ordering.

Our Shipping & Delivery Policy provides further details about delivery arrangements and delays.

9. Digital Date Night Guides

Digital guides are supplied electronically after payment has been received and confirmed.

Please check the guide’s dates, coverage, and description before purchasing. Weekly and monthly guides apply to the period stated in the listing.

Unless expressly included, buying a guide does not include reservations, admission, meals, transportation, booking assistance, or other activity costs.

Guide information reflects the details available when prepared. Event schedules, prices, opening hours, and availability may change. Confirm essential details with the venue or provider before travelling or making plans.

Guides are for your personal use. You may share them with your travel companion for your own trip, but you may not resell, publicly distribute, or commercially reproduce them without our written permission.

10. Cancellations, Changes, Returns & Refunds

Our Return and Refund Policy explains cancellation deadlines, rescheduling, deposits, preparation costs, digital products, and eligible physical returns.

Contact us as soon as possible if you need to change or cancel an order or booking. Changes require confirmation and depend on availability.

Any applicable independent provider cancellation terms will be disclosed before payment.

If we cannot deliver a confirmed service, we will contact you to discuss available options, including rescheduling or a refund for the undelivered portion, as appropriate under our policy and applicable law.

11. Weather & Unexpected Disruptions

Weather, venue closures, access restrictions, supplier problems, or other unexpected circumstances may affect delivery or an experience.

We will communicate any material disruption and discuss available alternatives. Any cancellation or refund will be assessed under the applicable policy and your legal rights.

12. Privacy & Customer Content

We handle personal information under our Privacy Policy.

Personalized messages, recipient details, and booking information are used to fulfil your request. Providing this information does not give us permission to publish it for marketing.

If you submit a public review, you confirm that it is honest and does not infringe another person’s rights.

13. Website Content & Third-Party Links

Our original website content, branding, and guides may not be copied or used commercially without permission, except where permitted by law.

Our website and guides may link to independent websites or booking platforms. Their own terms and privacy notices apply when you use them.

We aim to keep our website accurate and available, but interruptions and technical errors may occur. Please contact us if an issue affects your purchase or booking.

14. Responsibility & Consumer Rights

We remain responsible for the obligations we undertake in your confirmed order or booking.

Nothing in these Terms excludes or limits any consumer right, remedy, warranty, or liability that cannot lawfully be excluded or limited.

If a product or service is faulty, materially different from what was agreed, or not provided, please contact us so we can review the issue and arrange an appropriate remedy.

15. Governing Law & Disputes

These Terms are governed by the laws of The Bahamas, without removing any mandatory protections that apply to you.

Please contact us first if you have a complaint so we can work towards a resolution. This does not prevent you from seeking assistance from a relevant authority or exercising your legal rights.

16. Changes to These Terms

We may update these Terms and will publish the revised version with an updated date.

The terms agreed when your order or booking was confirmed continue to apply to that transaction unless we agree otherwise with you or a change is required by law.

If any provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

17. Contact Us

Date Night Bahamas

Flamingo Walk Plaza, next door to Swiss Pastry
West Bay Street, Cable Beach
Nassau, Bahamas

Email: romance@datenightbahamas.com
Phone: +1 242-818-8985